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MDL 2951Personal Injury

StubHub Refund Litigation

The causation theory in MDL-2951 centers on the claim that StubHub's altered refund policies during the COVID-19 pandemic directly caused financial injuries to consumers. Plaintiffs argue that StubHub's decision to restrict or deny refunds for canceled events, especially after the policy change on March 12, 2020, was a substantial factor in their financial losses. The legal causation hinges on StubHub's breach of its duty to provide refunds, which the plaintiffs claim was foreseeable and directly resulted in their damages, including the loss of ticket payments and associated financial harm.

CANU.S. District Judge Haywood S. Gilliam, JrMaster docket 4:20-md-2951Source: JPML · Updated March 24, 2026

6

Pending actions

6

Total actions filed

Active

Status

08/06/2020

Established

Filing deadline

Specific claim submission deadlines or statutes of limitations are not explicitly detailed in publicly available court documents. The case remains active with ongoing filings as recent as March 2026, suggesting that procedural deadlines may still be in effect or pending clarification.

Who qualifies

Plaintiffs qualify if they purchased tickets for events that were canceled or impacted by StubHub's refund policy changes during the COVID-19 pandemic, specifically from March 12, 2020, onward. Eligibility includes those affected by StubHub's restriction or denial of refunds for canceled events, non-delivered tickets, or tickets deemed invalid during this period.

Products involved

  • Event tickets
  • Ticketing services

Alleged injuries

  • Financial losses from denied refunds for canceled or non-delivered tickets during the COVID-19 pandemic.
  • Breach of contract due to failure to honor refund policies.
  • Damages from deceptive practices and misrepresentation regarding refund guarantees.

Bellwether trials

The litigation remains active with ongoing procedural actions and no publicly scheduled bellwether trials as of March 2026. Recent court filings and rulings, including summary judgments, indicate procedural progress but no definitive trial dates or verdicts have been publicly disclosed.

Settlement landscape

Recent settlement activity includes a $20 million settlement with California authorities over COVID-19 refund practices and ongoing negotiations. Specific average case values are not publicly disclosed, but the case involves substantial damages claims related to breach of contract and deceptive practices.

Lead counsel

  • Tina Wolfson

This page is generated from the official JPML pending-MDL report and public court records, refreshed monthly. It is provided for attorney reference and is not legal advice.

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