Three ways to submit a case
Go to Dashboard → New Case. You've got three options:
- Paste text — intake notes, a medical summary, a case narrative. Minimum 50 characters.
- Upload a file — drag it in or click to browse. We extract the text.
- Both — paste text and attach files. We combine everything.
You can add a case title, or skip it — we'll generate one from the facts automatically.
Supported file types
Limits: 10 MB per file, 25 MB total. Multiple files per case.
What makes a good submission
More context = better matches = fewer false positives.
Include as much of this as you have:
- Products or drugs — brand names, generics, manufacturers. "Ozempic" is better than "weight loss medication."
- Injuries — specific diagnoses, not symptoms. "Gastroparesis" is better than "stomach problems."
- Timeline — when exposure started, when symptoms appeared.
- Medical details — treatments, providers, procedures.
- Demographics — age, occupation if relevant (e.g., military service for 3M earplug cases).
The difference is real. A one-sentence summary like "client has stomach problems" gives you a low-confidence, maybe-match. A paragraph with product names, specific diagnoses, and exposure dates gives you a 90%+ match with AI reasoning you can act on.
Re-screening cases
Each submission creates a new case. If you get more information — updated medical records, a fuller intake — submit it again with the complete details.
If you're using the Clio integration, this happens automatically. When you update a matter's notes in Clio, MDL Match re-screens it — but only when the text actually changed. No noise from trivial edits.